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Q&A TutorYim

Q: Which purchase receipts are eligible for this campaign?
A: Only receipts for purchases made through www.smoothlife.com are eligible.

Q: How many times can I register using one receipt?
A: Each receipt can be used for one registration only.

Q: Can I combine multiple receipts to qualify?
A: No. Multiple receipts cannot be combined into one registration.
Example:

  • Purchase of THB 699 = 1 entry
  • Purchase of THB 1,500 = 2 entries

Q: Does the name on the registration have to match the purchaser's name?
A: Yes. The registration name must match the name used for the purchase.

Q: Can I transfer my participation rights to someone else?
A: No. Participation rights are non-transferable under all circumstances. For further assistance, please contact us via LINE Official: @Smoothlifeofficial.

Q: Where can I check my participation status?
A: Please contact LINE Official: @Smoothlifeofficial to check your participation status.

Q: What payment methods are accepted?
A: We accept credit cards, bank transfers, and QR Code payments. If you experience any payment issues, please contact LINE Official: @Smoothlifeofficial.

Q: Can I use a Gift Card to purchase participating products?
A: No. Gift Cards cannot be used to purchase products participating in this campaign.

Q: What is the last day to make a purchase?
A: The last eligible purchase date is 24 July 2026. The registration form must be submitted by 11:59 PM (GMT+7) on the same day.

Q: Where can I purchase participating products?
A: Participating products are available exclusively at www.smoothlife.com.

Q: How do I register for the Lucky Draw?
A: Complete the Google Form during the campaign period, from 3–24 July 2026, by 11:59 PM (GMT+7).

Q: How will I receive my purchase receipt?
A: Your receipt will be sent to the email address provided when placing your order.

For any additional questions, please contact us via LINE Official: @Smoothlifeofficial